Service Cancellations must be submitted using the trouble ticket system located at Support Desk or through your member panel. (You will be asked if you wish to terminate immediately, or wait till end of billing cycle.) Cancellations over the telephone and informal email are not accepted. If you are on a subscription through Paypal, we will terminate the subscription immediatley but it is ultimately your responsibility to ensure that it is terminated through your account at PayPal. We cannot be held responsible for incomplete termination of such through your account.